When you need immediate technical assistance, every second counts. If a support technician has asked you to use , you’re looking for the fastest way to grant them secure, one-time access to your computer without the hassle of a full software installation.
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Stay at your computer while the technician is working. When you need immediate technical assistance, every second
You may need to grant permissions under System Preferences > Security & Privacy to allow the app to record the screen or control the mouse. 3. Share Your ID When you need immediate technical assistance