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Run taskkill /F /PID via a command prompt or a BigFix action (if the agent can still process non-download actions).
An installer or script from a previous action may still be running in the background. This often happens if an installer was not run silently and is waiting for a user prompt that will never appear.
(name of it, process id of it) of processes whose (pathname of image file of it starts with folder "__BESData" of parent folder of client as string) Use code with caution.
For recurring issues, some administrators use the BESChildProcessKiller task from BigFix.me to automatically time out and kill long-running child processes. 3. Manual Directory Clearance
The "Cannot empty _Download directory" error is a common hurdle in BigFix operations, typically occurring when the BigFix Agent attempts to clear its working directory for a new action but finds files still in use. This effectively halts any subsequent actions that require downloads, leaving endpoints in a "Pending Downloads" state. Core Causes of the Error
Even if a process has finished, it might still have an open handle on the directory, or another application (like an antivirus scanner or a command prompt) may be monitoring the folder.