If the download status in the console says "Pending" for all computers, the root server likely cannot reach the internet or the vendor's URL is broken.
If some computers are fine but one site is stuck, the local relay might have a full cache or a connection issue with its parent. bigfix stuck on pending download
If only one specific machine is stuck, it may be unable to reach its relay or its local cache is corrupted. 2. Common Causes and Solutions Exhausted Cache Limits If the download status in the console says
BigFix relays and servers have a default cache limit (often 1GB). If you are deploying large patches or many small ones, the cache fills up and refuses new downloads. bigfix stuck on pending download