Check the printer preferences in your POS software. Ensure the "Paper Cut" command is enabled in the "Device Settings" tab of the driver properties.

Right-click the setup file (e.g., POS Printer Driver Setup ) and select "Run as Administrator."

Ensure you select the 80mm series or POS80 option, as the BC-97AC uses standard 80mm thermal rolls.

If the download is a zip folder, right-click and "Extract All."

Click "Finish" and then go to "Devices and Printers" in your Control Panel. Right-click the new Black Copper printer and select "Printer Properties" to print a test page. Troubleshooting Common Issues

The BC-97AC is known for its versatility. Key features include: High-speed printing (250mm/s). Triple interface options (USB, Serial, and Ethernet). Automatic paper cutter. Compatibility with Windows, Linux, and OPOS. Where to Download the BC-97AC Driver