Cannot Download Offline Address Book [upd] -
If you're facing a situation where you , you aren't alone. This is a frequent hurdle for Outlook users, particularly in managed Exchange or Microsoft 365 environments.
Usually tied to a full BITS (Background Intelligent Transfer Service) job list.
The download window appears but the progress bar never moves. 2. Quick Fixes You Can Try Now cannot download offline address book
"The operation failed. An object cannot be found.".
You might notice these issues when trying to manually sync via : If you're facing a situation where you , you aren't alone
When this happens, Outlook can't sync the latest contact information from the server, which can lead to "object not found" errors when you try to send emails.
Before diving into technical deep-dives, try these immediate solutions: The download window appears but the progress bar never moves
Administering the offline address book in Outlook - Microsoft Support