Are you encountering a specific or is the scanner simply not detected by your computer? Download drivers, software and manuals - Canon Europe

To get your working on Windows 10, you may need a few workarounds. Because this model is an older professional scanner, official modern drivers are often not listed directly on main support pages for newer operating systems. Official Driver Sources

Open , find the "Unidentified Device," and right-click to Update Driver .

The best first step is to check the regional Canon support portals. While some global sites may list the product as "legacy," you can often find the necessary software under "Business Products":

If Windows 10 does not recognize the scanner automatically, try these proven methods:

: If the scanner is detected but won't scan, Canon provides a RepairReg.exe utility that can fix communication issues between the scanner and the PC.

: If official drivers fail, VueScan by Hamrick is a popular alternative. They have reverse-engineered drivers for the DR-2050C that work natively on Windows 10 and 11 without needing the original Canon software. Manual Device Manager Update : Connect the scanner via USB and turn it on.