You can contact an Adobe agent via the Official Support Chat. Users have successfully requested direct download links for specific older versions by speaking with a representative. Minimum System Requirements (2019)
You will likely not see the 2019 version (v13.x) in the "Other versions" menu within Creative Cloud. How to Obtain the 2019 Installer Legally download adobe media encoder 2019 windows 7
Downloading for Windows 7 is technically possible because it was the last major version to officially support that operating system. However, because Adobe has transitioned to a "N-minus-one" support policy, this version is no longer directly available for download through the standard Creative Cloud desktop app. Availability and Official Policy You can contact an Adobe agent via the Official Support Chat