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: Windows 7 or higher; Mac OS X 10.11 or higher.
: Low power can prevent a stable USB connection; replace the AA batteries with fresh alkaline ones before syncing.
If your computer fails to recognize the , try these fixes: download audio companion leapstart
: Download the version specific to the LeapStart system from the official LeapFrog Connect Page .
: Occasionally, security software may block the download; try temporarily disabling it if the transfer hangs. LeapFrog Connect : Windows 7 or higher; Mac OS X 10
: Not all micro-USB cables transfer data; use the one included with the system for best results.
To download audio companion files for the system, you must use the LeapFrog Connect application. This software serves as the bridge between your physical activity books and the interactive learning system, allowing the stylus to recognize and play the specific sounds, music, and instructions for each page. Step-by-Step Download Guide : Occasionally, security software may block the download;
: If the device is stuck or unrecognized, hold the Volume Up button while connecting it and then hold the Power button until the light flashes red/amber to trigger a forced update.