Depending on your team's workflow, you can download or access templates in several formats: Empathy Map – Why and How to Use It - IxDF
An is a collaborative tool used by product, design, and marketing teams to gain a deeper, shared understanding of their target users . By visualising what a user Says, Thinks, Does, and Feels , teams can move beyond surface-level assumptions and identify unmet needs and emotional drivers. Where to Download Empathy Map Templates download empathy map template