Whether you are using a Windows PC or a Mac, here is everything you need to know about downloading and troubleshooting your Exchange address book.
Paste the following path: %localappdata%\Microsoft\Outlook\Offline Address Books Delete all the folders you see inside that directory. download exchange address book
Ensure the OAB is generating daily.
Click on the tab in the top navigation ribbon. Select Send/Receive Groups . From the dropdown menu, click Download Address Book . Whether you are using a Windows PC or
If you notice that recent changes to the Global Address List (GAL) aren't showing up in your Outlook, you can force a synchronization by following these steps: Open . Click on the tab in the top navigation ribbon
Restart and follow the manual download steps mentioned above. Tips for IT Administrators
If Cached Exchange Mode is turned off, you are looking at the server live. If it’s on, you rely on the local download.