Downloading the Global Address List (GAL) in is a critical step for users who need to access company contact information while working offline or to resolve issues where new colleagues aren't showing up in their address book. How to Download the Global Address List
and ensure you are using an Exchange account. Navigate to the Send/Receive tab on the top ribbon. Click the Send/Receive Groups dropdown menu. download global address book outlook 2013
To manually trigger a download of the most recent address book from the Exchange server, use the following steps: Downloading the Global Address List (GAL) in is