Without the software, you can estimate battery life by the LED behavior on the earcups. A solid breathing light indicates a high charge, while a rapid blink indicates the battery is low.
Move the wireless dongle to a different USB port, preferably one directly on the motherboard. download hyperx cloud flight software
The software should automatically detect your device. If a firmware update is available, a prompt will appear. Troubleshooting Common Software Issues Without the software, you can estimate battery life