: Components like the Online Plug-in, Offline Plug-in, or HDX RealTime Media Engine remain after a normal uninstall.
: Standard uninstallation fails, or you receive errors when trying to install a newer version of the Workspace App. download receiver cleanup utility
: Unexpected behavior or poor performance occurs after an upgrade, suggesting registry corruption. How to Run the Receiver Clean-Up Utility : Components like the Online Plug-in, Offline Plug-in,
: If you cannot access the standalone tool, the utility is often embedded within the Citrix Workspace App installer. You can download the latest installer, use a tool like 7-Zip to extract its contents, and locate the ReceiverCleanupUtility.exe inside the extracted folder. When to Use the Utility : Components like the Online Plug-in