Check the "Audio" menu within the player. Since ARF files separate audio and video streams, you may need to select the correct output device or ensure the "Computer Audio" option is checked.
The safest and most reliable way to get the player is directly from the Cisco Webex website. Avoid third-party "codec pack" sites, as they often bundle unwanted software. download the .arf player
Click on the "File" menu and select "Convert Format." Choose MP4: Select MP4 (or WMV/AVI if preferred). Check the "Audio" menu within the player
💡 If you don't have a Webex account, you can often find the standalone player download on the public Cisco help center by searching for "Network Recording Player." Converting ARF to MP4 download the .arf player