Ensure your phone is signed into the exact same Gmail account used for the backup.
When prompted to restore chats and media from Google Drive, tap Restore . Do not tap Skip , or you will lose access to that backup. Detailed Troubleshooting & Specific Scenarios 1. Restoring to a New Android Phone download whatsapp backup from google drive to phone
Open the app and verify your phone number (it must be the same number used for the backup). Ensure your phone is signed into the exact
If you're moving to a brand-new device, the process is largely automated. Just ensure you've added your Google Account to the phone settings before opening WhatsApp for the first time. Detailed Troubleshooting & Specific Scenarios 1
If you used end-to-end encrypted backup , you must enter your 64-digit key or password. Without it, the backup is invisible.