To reduce wait times at border crossings, the portal allows individuals to join an online queue. Solutions for Businesses and Entrepreneurs

For the general public, the portal significantly streamlines common tasks related to international travel and personal imports:

Online shoppers must declare goods imported for personal use. Users can log in to e.customs.gov.az to fill out simplified declarations, calculate applicable duties, and track their shipment's status.

In Azerbaijan, mobile phones and wireless devices imported from abroad must be declared. Failure to do so via the portal or the "Smart Customs" app can lead to administrative responsibility.

The e.customs.gov.az portal is the central digital gateway for the State Customs Committee (SCC) of the Republic of Azerbaijan. Designed to modernize trade and simplify procedures for both individuals and businesses, it serves as a "Single Window" for paperless customs transactions.

Users can pre-calculate potential duties for importing vehicles or other goods, helping them budget for costs before items arrive at the border.