The button is usually hidden to prevent tampering. Check these common spots: Near the MicroSD card slot. Under a small waterproof flap on the camera body. Inside the dome cover (for dome cameras). The Reset Procedure
💡 Modern Hikvision firmware allows you to export a GUID file immediately after activation. Keep this file on a secure USB drive; you can use it to reset your password instantly if you forget it. Troubleshooting Common Issues hikvision camera password reset
The Search Active Device Protocol (SADP) is Hikvision's official utility for managing devices on a local network. This is the standard "soft" reset method. The button is usually hidden to prevent tampering
Open SADP, find your camera in the list, and check the box next to it. Inside the dome cover (for dome cameras)
Email this XML file to your local Hikvision technical support team or your authorized distributor.
If you cannot access the camera over the network or don't want to wait for a support email, most Hikvision IP cameras have a physical reset button. How to locate the button