Seeing the message "" while using Microsoft Edge can be frustrating, especially when you have already installed it multiple times. This occurs because most older Hikvision DVRs, NVRs, and IP cameras were designed for Internet Explorer (IE) and rely on ActiveX controls that modern browsers like Edge do not natively support .
Method 1: Enable Internet Explorer (IE) Mode in Edge (Recommended) Seeing the message "" while using Microsoft Edge
This is the most reliable way to bypass the "install plugin" loop. It forces Edge to act like Internet Explorer for your camera's IP address. Seeing the message "" while using Microsoft Edge