While holding the reset button, plug the power cable back in.
Visit the official Himedia support forum or reputable mirrors like Futeko. Locate the file for the Q10 Pro. Verify the file size (usually between 600MB and 900MB). Step-by-Step Installation Guide (Paperclip Method) himedia q10 pro firmware download
This is the most common version for daily use. It offers the best balance of stability and app compatibility. While holding the reset button, plug the power cable back in
Insert a paperclip into the "Restore" hole on the back of the device. While holding the reset button
Unplug the power cable from your Himedia Q10 Pro.
Copy update.zip to the root directory of the USB. Do not unzip it.
This usually means the download was corrupted. Re-download the firmware and try a different USB port.