This guide explains where to find the official downloads, how to use these tools, and what to do if your battery needs attention.

The battery health is okay, but the charge meter is inaccurate. Perform a calibration (full discharge/recharge). The battery has failed or is nearing the end of its life. Replace the battery immediately. No Battery The system cannot detect the battery. Reseat the battery or check the connection.

If you are looking for an , the process has changed over the years. Rather than a standalone "one-click" app, HP now integrates its battery diagnostic tools into two primary official software suites: HP Support Assistant and HP PC Hardware Diagnostics .

Get the latest version from the HP Support Assistant Official Page . How to use: Open the app and select your device from the dashboard. Click on Fixes & Diagnostics or Battery . Select Run battery check to see your status. Option B: HP PC Hardware Diagnostics (Best for Calibration)