A brief drop in Wi-Fi or mobile data during the initial "request" for a download.

Temporary files in the app's cache have become "stuck," preventing new downloads.

Seeing on BBC iPlayer is a common frustration, particularly for users on mobile devices or smart TVs. This error generally indicates a network connectivity failure or a software glitch preventing the app from establishing a secure handshake with the BBC’s content servers .

Troubleshooting problems on a mobile or tablet | iPlayer help

Outdated software may lack the necessary DRM (Digital Rights Management) certificates to authorize a download.

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