Service Design and Development. Learn how to design and develop services that meet customer needs and fulfill business objectives. Peoplecert ITIL® 4 Specialist: Create, Deliver and Support - Cybiant
Mastering ITIL 4 Specialist: Create, Deliver and Support (CDS) Service Design and Development
The module is a cornerstone of the ITIL 4 Managing Professional stream, focusing on the "engine room" of IT service management. It provides practitioners with the tools to integrate various value streams and activities to create, deliver, and support IT-enabled products and services effectively. 1. Understanding the ITIL 4 CDS Module Service Design and Development