To enjoy this service, you must download the necessary content access tools before you board, as on-board Wi-Fi is limited to a closed-loop streaming network.

(version 6.5.3 or higher as of early 2026).

Once the cabin crew indicates it is safe, turn on your device and activate Airplane Mode .

Ensure your device is running a modern iOS version (iOS 15.0 or later is recommended for the main app).

Pack your favorite headphones in your carry-on luggage, as they are not provided.

Ensure your device is fully charged, as in-seat charging is not available on all aircraft.

(developed by Jetstar Airways Pty Ltd).