Changing your registered address or alternate mobile number. Step-by-Step: How to Fill the Jio CRF Form
If someone else is collecting the SIM for you (common for international users), you must fill in their name, mobile number, and identity details.
Affix a recent color passport-size photo and sign across it (from the form onto the photo) without covering your face.
Enter your name and date of birth exactly as they appear on your Proof of Identity (POI), such as your Aadhaar card or Passport.
For remote requests, specify your preferred date, time slot, and app (like WhatsApp) for a mandatory video call verification. Required Documents to Attach
For replacing a damaged physical SIM when e-KYC isn't possible.