Toggle Wi-Fi or use Cellular Data (disable "Download Only On Wi-Fi"). Remove Download > Redownload the book. Slow Overall Clear Cache/Storage in Android settings. No Room Delete old books from "Shelf" and delete unused apps. When to Contact Support
Delete old, finished books from your by tapping the check mark > Remove Download Libby Help (6246) . Delete unused apps to clear room. 4. Update the Libby App
An outdated app can cause performance issues. Check the App Store (iOS) or Google Play Store (Android) for a new version of Libby. 5. Force Close and Restart the App
If your phone, tablet, or Kindle is nearly full, downloading new, large files will be extremely slow.