In the modern Exchange Admin Center, the "Download" button only appears for reports that are processed in the background. Report Type Real-time? Downloadable? Yes (< 10 days) No (Online view only) Enhanced Summary No (Queued) Yes (CSV format) Extended Report No (Queued) Yes (CSV format)
If you are searching for a message trace and find the in the Exchange Admin Center (EAC), it is usually due to a specific report type selection or a lack of granular permissions. The Quick Fix: Why the Button Isn't There message trace no download button
A flyout will appear on the right; the link is often a plain blue text link, not a prominent button. 3. Missing Permissions (Even for Admins) In the modern Exchange Admin Center, the "Download"