The tool should recognize the device and ask if you want to format. Select "Yes" to begin the clean installation.
Check the back of your tablet or the original box for the specific model number (e.g., 9763108B). Matching this number to the firmware build is the most important step in the process. Where to Download Official SPC Firmware
Navigate to the SPC Help Center. Use the search bar to enter "Glow 10.1" and look for the "Downloads" or "Firmware" section. spc glow 10.1 firmware download
The Flashing Tool (usually PhoenixSuit or Rockchip Batch Tool, depending on the processor). The USB Drivers for Windows. Preparation Checklist
Do you know if your tablet uses the processor? The tool should recognize the device and ask
Flashing firmware is a high-level procedure. Follow these steps to minimize risk:
You will typically need a compressed (.zip or .rar) folder containing: The Firmware Image (.img or scatter file). Matching this number to the firmware build is
Extract the driver package and run the installer on your PC. Restart your computer if prompted.