To maintain system stability and fair use on the C2 cloud infrastructure, Synology imposes certain limits: Maximum single-file download size is 128 GB .
Synology has recently deprecated the Hybrid Share Download Tool in favor of C2 Storage Explorer , which offers a more modern and integrated web-based management experience. Key Features and Capabilities
The utility is compatible with Windows 10+ , macOS 10.14+ , and Ubuntu 18.04+ . synology hybrid share download tool
Its primary purpose is to act as a . If your Synology NAS is offline, experiencing hardware failure, or if you are working from a remote location without access to the local NAS hardware, you can still download your important files directly from the cloud to your computer.
A single file can be downloaded/previewed up to 50 times per day . To maintain system stability and fair use on
Since the Download Tool is being phased out, Synology recommends moving to the C2 Storage Explorer. This web-based portal allows you to not only download files but also , share public links , and manage recovery points without needing to install dedicated software on every machine. Release Notes for Synology Hybrid Share Download Tool
A single folder can be downloaded up to 20 times per day . Transitioning to C2 Storage Explorer Its primary purpose is to act as a
To ensure data privacy, the tool requires your Synology Account credentials and the unique private encryption key used to set up the Hybrid Share folder.