Tableau Server [better] Download Data Greyed Out Now
The most frequent reason these options are greyed out is that Tableau doesn't know which specific chart or table you want to download. Dashboards are made of multiple worksheets; if you haven't "clicked into" one, the server cannot guess which underlying data to export.
Troubleshooting Why "Download Data" Is Greyed Out in Tableau Server tableau server download data greyed out
Don Wise. Feb 7, 2023, 8:53 PM. As to why it's occurring, not sure (perhaps there's an extract refreshing at that particular time? The most frequent reason these options are greyed
If you are trying to export information from a dashboard but find the "Download Data" or "Crosstab" options greyed out, you aren't alone. This is one of the most common user frustrations on Tableau Server, and it usually stems from a few specific settings or simple user actions. 1. No Sheet Is Selected (The "Focus" Problem) Feb 7, 2023, 8:53 PM
Even if you select a sheet, the button may remain disabled if your Tableau permissions do not allow for data extraction. Permissions in Tableau are granular and can be set at the project or workbook level. Why download data Option is - Trailhead - Salesforce
Click anywhere on the specific chart or table you want to download first. Once that sheet is highlighted or "in focus," go back to the Download menu, and the options should now be active. 2. Permissions Are Restrictive