Below is a comprehensive guide to troubleshooting and resolving this failure. 1. Update Repository URL Changes (Critical)
Following Broadcom’s acquisition of VMware, many legacy update URLs have changed. If your vCenter is running an older build, it may still be trying to reach decommissioned VMware endpoints.
If you are seeing the error you are likely facing a synchronization failure between your vCenter Server and the VMware/Broadcom update repositories. This task is responsible for pulling patch definitions and metadata into the vSphere Lifecycle Manager (formerly Update Manager) database. Below is a comprehensive guide to troubleshooting and
Log into the vSphere Client , go to Lifecycle Manager > Settings > Patch Downloads , and verify the download sources. 2. DNS and Proxy Issues
SSH into your VCSA and attempt to ping/resolve vvs.broadcom.com or hostupdate.vmware.com . If it fails, verify your DNS settings in the VAMI (vCenter Appliance Management Interface) at https:// :5480 . If your vCenter is running an older build,
Ensure your vCenter is connected to the Internet and check if you need to whitelist the new Broadcom endpoints: vvs.broadcom.com and storage.googleapis.com .
If your environment uses a proxy, ensure it is configured for HTTP. vSphere Lifecycle Manager often struggles with HTTPS-proxied connections due to certificate validation issues in its Python modules. Log into the vSphere Client , go to
If the metadata in your local patch store becomes corrupt (often after an upgrade), the download task will continue to fail regardless of connectivity. Broadcom Communityhttps://community.broadcom.com Update download error after upgrade | VMware vSphere