Ensure you are running the latest version. Developers frequently patch bugs related to file handling.
Here is a comprehensive guide to troubleshooting and fixing the issue so you can get to your files. 1. Check for Security Blocks unable to download zip file from gmail
If you are on a corporate or school network, the IT department may have a firewall rule that blocks the download of compressed folders (.zip, .7z, .rar) to prevent data breaches. Ensure you are running the latest version
Sometimes the problem isn't Gmail; it's how your browser is configured to handle downloads. Try downloading each file one by one using
Try downloading each file one by one using the downward arrow icon on each specific attachment.
Go to your browser settings and clear "Cached images and files." This removes temporary data that might be interrupting the download stream.