If using Outlook or Apple Mail, go to Gmail Settings > Forwarding and POP/IMAP > Select Enable IMAP > Save Changes.
You can download external email clients to manage Gmail on your desktop:
Click the (menu) in the top-right corner. Hover over Save and share . Click Install page as app or Create Shortcut . Check the box that says Open as window . Click Create or Install .
Are you trying to download the or download your stored email data ? Are you encountering a specific error message ?
If you want to back up your emails or move them to a different service, you can download your entire mailbox using Google Takeout. Go to the Google Takeout website. Click at the top of the list. Scroll down and check the box next to Mail .