On some Android devices, the app may lack "Storage" or "Files" permissions, causing it to download a 0-byte (empty) file.
Logging in via a saved bookmark can sometimes lead to session errors. Always go directly to the Barclays Online Banking homepage.
Statements are generated as PDFs. You must have a PDF viewer like Adobe Acrobat Reader installed to open them. Troubleshooting the Barclays App
On iPhones, after selecting the statement, you must often tap the Share icon and select Save to Files to actually store it on your device. Troubleshooting Online Banking (Browser) If you are on a computer and the download fails:
Barclays only generates a statement if there has been financial activity. If there are no new transactions, a statement for that period won't exist.
Navigate to More > Settings > Statement/letter preferences and ensure your delivery method is set to "Online".
What software do I need to view my statements online? - Barclays
On some Android devices, the app may lack "Storage" or "Files" permissions, causing it to download a 0-byte (empty) file.
Logging in via a saved bookmark can sometimes lead to session errors. Always go directly to the Barclays Online Banking homepage.
Statements are generated as PDFs. You must have a PDF viewer like Adobe Acrobat Reader installed to open them. Troubleshooting the Barclays App
On iPhones, after selecting the statement, you must often tap the Share icon and select Save to Files to actually store it on your device. Troubleshooting Online Banking (Browser) If you are on a computer and the download fails:
Barclays only generates a statement if there has been financial activity. If there are no new transactions, a statement for that period won't exist.
Navigate to More > Settings > Statement/letter preferences and ensure your delivery method is set to "Online".
What software do I need to view my statements online? - Barclays