Horizon Helpdesk Utility Download ~repack~ May 2026

The "utility" exists in two primary forms: as an integrated web tool and as a standalone desktop utility formerly hosted on VMware Labs. New VMware Horizon Help Desk Tool

The Horizon Helpdesk Utility (often referred to as the Horizon Help Desk Tool) is a web-based management application designed for first- and second-level support teams to troubleshoot and maintain VMware Horizon user sessions. It allows administrators to quickly resolve issues like slow logons, session freezes, or performance bottlenecks without needing full administrative access to the Horizon Console. horizon helpdesk utility download